Privacy Statement
Your privacy is important to us. This privacy statement explains what personal data Adaptable By Design Limited collects from you, through our interactions with you and through our products, and how we use that data. We know that privacy and security is a major concern. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully and check it occasionally as it could change from time to time. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR).
Who We Are
Adaptable By Design Limited, https://adaptablebydesign.com, offers nature focused wellbeing services to individuals, businesses and communities.
Privacy Promise
Adaptable By Design Limited is dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to third parties unless required by law and your data is always protected. You may contact Adaptable By Design Limited at any time with any privacy queries or concerns and to see the personal data you have given us and request modification.
Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address, and much more.
Legal Basis for Processing Data
Adaptable By Design Limited’s lawful basis for processing data are:
- Consent – customers who consent to signing up for our newsletter, download products and worksheets or participate in a group activity or event.
- Legal Obligation – tax purposes.
- Contract – customers who place an order with Adaptable By Design Limited.
Your Information
When you purchase services from us, we ask for data such as your name, e-mail address, billing address, and contact details. Adaptable By Design Limited keeps a record of this information for tax purposes and for ensuring we fulfill our contract with you.
We share it with no one however, it is stored on relevant systems such as cloud systems, Microsoft, Google, Mailchimp, WordPress, Social Media, Hubspot and accounting systems which are GDPR compliant. If we are required by law to share any information, we will check with each party concerned to ensure they are happy for that to happen. An example of this is if HMRC and/or IRS requests an audit.
We store sensitive data for as long as services are in progress and customers remain active clients, and for six months following. Email addresses provided via Mailchimp are stored until consent is withdrawn, re-consent is requested every two years. Information required for tax and legal requirements are held for seven years as a requirement by law.
We keep a record of any services you take from us, so we can assist with any enquiries or problems you may have in the future, and so we can ensure information we send to you is appropriate. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We keep a record of any e-mail communication you send us for one year, so we can track any problems or concerns you may have had.
We may process information you submit to us when you contact us for the purposes of ensuring we answer your query effectively.
Adaptable By Design Limited kindly requests that you do not supply any other person’s personal data to us, unless required by law or you have their explicit consent to do so.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
In addition to personal information, our website uses Google Analytics to ensure we are meeting your customer needs. Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit and page views – although a lot of this is aggregated data. The legal basis for this is legitimate interest for the basis of ensuring we are meeting customer needs.
How We Use Your Personal Data
All the data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalize our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:
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Processing your services correctly.
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Technical management of our website.
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Reviewing our systems
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Providing you with information about the services we offer.
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Letting you know about offers and news.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
How We Protect Your Data
You recognize that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which work is conducted on is password protected, data held in the cloud is password protected and held on encrypted systems and third-party software have their own security systems.
The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.
How You Can Help Us Protect Your Data
Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
Further Information
If you have questions about your personal data or our privacy policy, please contact us. To see all the information we have about you, and to correct any inaccuracies, please write to us.
Cookie policy
By visiting this website with your browser settings adjusted to allow cookies, you are consenting to Adaptable By Design Limited using cookies for the purposes described below to provide you with a fully efficient shopping experience.
Our cookie policy
Please note: to make full use of the Adaptable By Design website and to benefit from a selection of personalized features, your computer, tablet or mobile phone will need to be set up to accept cookies.
● Adaptable By Design Limited uses cookies to deliver the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive data such as your name, address or payment details and they can’t harm your computer.
● The data we collect through these cookies is solely to improving our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.
What is a cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.
Your browser accesses the cookie file only when you visit the website that produced it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.
Types of cookies
Session (or Transient) Cookies
Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly. Persistent (or Permanent) Cookies
Persistent Cookies
Persistent cookies are stored in your computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behavior on the website. This information is used to find out how well the website works and where it can be improved.
Flash Cookies
You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies.
Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognize you if it backed up the deleted cookie information on a Flash cookie.
Sharing with social networks
If you use the badges that allow you to share products and content with your friends via social networks like Instagram and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Marketing material
If you’re happy to receive marketing communications by email, you may sign up for our newsletter. This means you will receive regular marketing updates including freebies, special offers and industry news.
You may unsubscribe and have the right to be forgotten at any time. We will never spam you or sell your email address to third parties.
Contact Information
Adaptable By Design Limited
hello@adaptablebydesign.com
The information above can also be used to contact our registered Data Protection Officer.
Last Updated: April 2022